Refund Policy

Website: soniciptv.shop
Contact: [email protected]

At Sonic IPTV, customer satisfaction is our top priority. We proudly offer a 7-Day Money-Back Guarantee to ensure you’re fully satisfied with your IPTV experience.


1. Eligibility for Refund

You may request a full refund if:

  • You contact us within 7 days of your purchase, and
  • You experience ongoing technical issues that our support team is unable to resolve.

We do not offer refunds after 7 days from the purchase date.


2. How to Request a Refund

To request a refund, please contact us at [email protected] with the following:

  • Your order number or payment proof
  • A description of the issue you experienced
  • Your device type and app used (if applicable)

3. Non-Refundable Cases

Refunds will not be issued if:

  • You changed your mind after purchase without any technical issues
  • You failed to follow setup instructions
  • The issue is due to your internet connection, device incompatibility, or use of unauthorized apps

4. Free Trial

We recommend using our 24-hour free trial before purchasing to ensure compatibility and satisfaction with our service.


5. Refund Processing

If approved, your refund will be processed back to your original payment method within 5–10 business days.


Questions?
Please contact us anytime at [email protected].

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